Complaints/Concerns

If you have a concern or complaint, let us know.

Do the Following

1) Inform a GLAD employee who can relay your concern to a program supervisor.

2) Request a meeting with a program manager or the CEO in person or on VP

3) File a complaint. Click below for a copy of our complaint policy and procedures.

Send Us A Message

We will respond within 24 hours during office hours

  • Your Grievance

    A grievance is a complaint made by a client or a community member against a service, staff or policy of GLAD. A grievance must be made within 30 days of the incident. If you cannot complete this form, you may request a meeting with a program manager or CEO who will complete the grievance form for you.
  • Submit the date, time and place of incident
  • MM slash DD slash YYYY
  • :
  • This field is for validation purposes and should be left unchanged.

If you have a concern or complaint about the CEO, you can contact GLAD Board of Directors below.

Skip to content