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Outreach/Clerical Worker

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Position: Outreach/Clerical Worker Classification: Non-Exempt
Supervisor: Deputy Director FTE: 20 hours per week
Location: Los Angeles, CA Department: Health Education/Services

HIV Prevention Program:
Provides services to deaf and hard of hearing women who engage in risky sexual behavior. Individual and group sessions include risk reduction counseling, negotiation skills, HIV testing and STD screening referrals, relationship issues and updated HIV/AIDS resources.


Under the supervision of the Deputy Director, Outreach/Clerical Worker will follow activities as outlined in the work plan as follows:

  1. Recruits deaf and hard of hearing women to participate in intervention activities;
  2. Provide some IDI, IDG, and CLI sessions to maximize contract goals;
  3. Responsible for maintaining documentation log of all intervention activities, data collection, and tracking systems;
  4. Maintains database and verifies client files, tracks participant data;
  5. Collects risk assessments, behavioral commitments, referral linkages, and documents;
  6. Assist HIV Educator with administrating risk assessments and surveys;
  7. Perform such tasks and responsibilities as may be assigned.


Applicants must possess a B.A. and/or equivalent combination of education and experience; Ability to relate to and be sensitive to deaf and hard of hearing persons with widely varying communication skills and language levels and the ability to work with a diversity of multi-ethnic population is a plus. Applicants must have excellent interpersonal and customer service skills and the ability to handle situations with tact and diplomacy. Knowledge of Microsoft Office, advanced Excel level and office procedures are required. The ability to maintain confidentiality is required; excellent communication and language skills; must demonstrate strong writing skills. Applicants must be punctual and reliable, detail oriented with strong organizational skills, able to work independently toward specific goals with minimum supervision, and have the ability to prioritize, handle multiple tasks, and meet deadlines. Applicants must have the ability to work with constituents of GLAD and the public and work well independently and as part of a team; take initiative and thrive under pressure in a fast paced environment; must have a professional demeanor. Applicants must have the ability to work well under pressure, and all times demonstrate cooperative behavior with colleagues and supervisors.

Must have a valid Driver’s License and current automobile insurance as required by law and reliable means of transportation.