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info@gladinc.org | (323) 478-8000 V/TTY | (323) 892-2225 VP

Job Developer/Interpreter- Santa Ana, CA EDD

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Position: Job Developer/Interpreter Classification: Non-Exempt
Supervisor: EDD Placement Coordinator/Program Manager FTE: 100%
Location: Santa Ana, CA Department: EDD

PROGRAM DESCRIPTION:

Employment services offered at GLAD assist deaf and hard of hearing individuals with job information, job training, job placement, and accessibility for the deaf and hard of hearing individuals, co-located at 8 Employment Development Department (EDD) Offices. The programs under employment services are: Job Readiness Training, Workplace Accessibility, Job Development, Placement and Follow-up.

ESSENTIAL DUTIES AND RESPONSIBILITIES:

Under the supervision of the EDD Placement Coordinator/Program Manager, the Job Developer/Interpreter will:

  1. Provide Job Development/Placement services;
  2. Work in conjunction with traditional employment resources, develop employment opportunities, identify openings and opportunities for clients in need of employment assistance;
  3. Provide interpreting for job interviews, job counseling to clients and employers, sensitivity awareness and training for existing and potential employers of deaf and hard of hearing clients;
  4. Provide direct communication support to deaf and hard of hearing employment placement coordinator at selected Employment Development Department (EDD) Field Offices;
  5. Provide interpreting services to deaf and hard of hearing persons seeking EDD services;
  6. Work closely with Job Placement Coordinator on a team level.
  7. Responsible for approval of timesheets for Job Developer/Interpreter.
  8. Monitor and evaluate Job Developer/Interpreter.
  9. Prepare weekly reports.
  10. Perform such tasks and responsibilities as assigned.

QUALIFICATIONS:

Bachelors of Art (BA) or Bachelors of Science (BS) degree preferred . Interpreter certification from the Educational Interpreter Performance Assessment (EIPA) with level 4 or above; or National Interpreter Certification (NIC) given by Registry of Interpreters for the Deaf (RID). Excellent customer service skills are required. Applicants must possess knowledge of interpreter Code of Ethics, and the role of the interpreter. Applicants must be fluent in American Sign Language; Have a basic knowledge of Americans with Disabilities Act are desirable. Basic computer skills are a must.

Applicants must possess the ability to relate to and be sensitive to deaf persons with widely varying communication skills and language levels and the ability to work with a diverse, multi-ethnic population. A flexible self-starter and a resourceful team player; detail oriented with strong organizational skills, excellent verbal and written communication skills; the ability to prioritize and handle multiple tasks and sometimes with competing deadlines; excellent interpersonal skills and at all times be capable of maintaining a cooperative relationship with co-employees, directors, employers, community members, other agencies and the CEO. Punctuality and reliability are required. Involvement with deaf community is desirable. Applicants must be able to handle confidential situations; have the ability to work independently, take initiative and thrive under pressure in a fast paced environment; must have a professional demeanor, including phone manners and must be knowledgeable of office procedures.

Must have reliable transportation, a valid driver’s license and current automobile insurance as required by law.