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Community Advocate- Family Education

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Position: Community Advocate- Family Education Classification: Non-Exempt
Supervisor: Advocate Supervisor FTE: 50%
Location: Los Angeles, Ca Department: Human Services



Under the supervision of the Deputy Director, the Community Advocate-Family Education will:

  1. Provide support, information and referrals for families with deaf or hard of hearing infants through 12th grade.
  2. Provide assistance in educational processes and how to advocate with parents with Individualized Family Service Plan (IFSP) and/or Individual Educational Plan (IEP).
  3. Provide group and individual advocacy.
  4. Develop relationship and establish regional resource networks.
  5. Promote the services through print, mail and in person at selected conferences.
  6. Educate families about deaf and hard of hearing community about various laws and programs benefiting and protecting the rights of deaf persons.
  7. Assist with consumer workshops, trainings for service providers and community events;
  8. Record statistics on a daily basis related to the provision of services.
  9. Perform such tasks and responsibilities as may be assigned.


B.A. or B.S. degree with two years of related experience. Must be fluent in Sign Language. Applicants must have the ability to work with families with deaf and hard of hearing infants through 12th grade. Applicants must have background knowledge of various laws and programs benefiting and protecting the rights of deaf and hard of hearing persons. Applicants must possess the ability to assess and adapt sign styles to fit the communication needs of the individual who may be deaf, hard of hearing, deaf-blind or recently deafened. Applicants must possess the ability to function in a team environment and be willing to drive long distances to outreach offices as needed. Applicant must be a flexible self-starter and a resourceful team player; detail oriented with strong organizational skills, excellent verbal and written communication skills; well-versed in public presentations; the ability to prioritize and handle multiple tasks and sometimes with competing deadlines; excellent interpersonal skills and at all times be capable of maintaining a cooperative relationship with co-employees, directors, employers, community members, other agencies and the CEO. Punctuality and reliability are required. Involvement with deaf/hard of hearing community and strong English skills are desirable. Applicants must be able to handle confidential situations; have the ability to work independently, take initiative and thrive under pressure in a fast-paced environment; must have a professional demeanor, including phone manners and must be knowledgeable of office procedures.

Must have reliable transportation, a valid driver’s license and current automobile insurance as required by law.